Inside the best print solutions for healthcare

A high-paced environment where patient confidentiality is vital means the healthcare industry needs the right print offerings

The healthcare industry is a unique entity with specific demands and challenges which must be met with the right technology. This is particularly true when it comes to print solutions, where a hectic but highly confidential setting demands reliable and secure print offerings.

The healthcare sector is paying close attention to the evolution of its technology, evidenced by the NHS being banned from buying fax machines from January and being told by the government to phase out the machines entirely by 31 March 2020. There are nearly 9,000 fax machines in use across the NHS in England, but The Department of Health said a change to more modern methods was needed to improve patient safety.

The NHS IT market will be worth £4 billion by 2022, according to Digital Health Intelligence[1], which also discovered that the key elements of central funding, such as the £4.2 billion investment announced in 2016, will focus on cyber security and infrastructure.

As such, the print opportunity in the healthcare industry has never been more potent. The key for resellers is understanding the specific demands of healthcare clients and finding the products to match.

Prescription printing

With over one million prescriptions printed daily in the UK[2], prescription printing is a vital cog in the healthcare machine. Printing prescriptions saves time on handwritten forms, while also reducing the risk of mistakes being made on vital documents.

However, the paper size when printing prescriptions means that traditional set-ups may have to be changed, or additional investments made, so that prescriptions can be easily printed.

However, Brother has been working with healthcare organisations for over 25 years, with the firm being the first to make a universal paper tray for UK prescriptions. Today you will find Brother’s printers in primary healthcare practices across the UK.

Brother’s Mono laser print range is prescription ready out of the box and pre-approved by clinical software partners. For example, the HL-L6400DWT offering has a universal paper tray which accepts a wide variety of media, from prescription and standard size sheets to specimen sacks and labels.

The Epson TM-C3400, a standalone label printing terminal, has colour printing capabilities which improve identification, helping prevent critical errors in a number of applications, such as wristbands and prescription labels for healthcare. Also, labels produced on the TM-C3400 can withstand even cryogenic storage temperatures – making them ideal for use on blood bags and specimens, while labels can be securely coded to protect patients’ confidentiality.


For decades, the UK’s healthcare system used an entirely paper-based system to store information, most crucially patients’ medical records.

Today, record-keeping remains a vital aspect in medical and healthcare practices, not only patient data but also other documents deemed important to running day-to-day operations.

Canon has scanner options ideal for the healthcare industry, such as the imageFORMULA DR-C240, an ultra-compact and powerful desktop scanner, perfect for capturing multiple document sizes and formats. Capturing up to 4,000 scans per day, users can reliably feed batches of mixed-sized document and media types: from plastic cards to duplex A4, A3 and long documents up to 3m in length.

There is also Canon’s imageFORMULA DR-M160II, which has a robust design for high volume scanning perfect for the digitisation of patient records. It can perform up to 7,000 scans per day and has heavy-duty feed rollers and a solid paper transport that make it extremely durable and able to take on heavier workloads.

Epson’s high-speed duplex scanners in the WorkForce range combined with Document Capture Pro software, allows users to scan documents directly to a preferred storage system. It is also possible to scan to a secure, password protected PDF. These features boost productivity and help keep confidential data secure.

Brother has several scanners suitable for healthcare, such as the ADS-2100e, which has ultrasonic multi-feed detection meaning users can drop in a variety of documents from patient notes, prescriptions to office records and more. Its PDS range, PDS-5000/PDS-6000, has advanced scanning functions such as multi-feed detection, a reverse roller system and mechanical de-skew to ensure smooth running and low jam rates. From its 100-page automatic document feeder, it can scan documents at a rate of up to 80ppm.

High-frequency, speed printing
The NHS in England deals with over one million patients every 36 hours[3]. Among this vast patient-facing operation, clinical practitioners and administrative staff need to print a high-frequency of documents quickly.

For example, there is a common need to print patient handouts – document detailing information on conditions or treatments.  These might be issued at the end of a consultation, meaning the speed and reliability of the document being printed is essential.

Running out of ink can be frustrating and even if an organisation is stocked up, it still takes time to change a cartridge. Such delays are harmful in a healthcare setting, but Epson’s EcoTank printer range has an ultra-high-capacity ink tank system, that completely removes the need for cartridges. The printers also provide a low-cost printing solution, plus they are reliable and easy to use.

Brother’s MFC-L9570CDW laser colour printer is designed to meet the demands of busy practices. It has two-sided printing and fast speeds. With a rapid 31ppm print speed and a fast 80-page automatic document feeder allowing users to be able to quickly scan patient records, while its 9,000-page ultra-high yield toners helps keep costs down.

Canon’s i-SENSYS LBP210 Series is a compact mono printer that prints onto multiple paper types. It is perfect for repetitive print requirements in a healthcare environment, offering speedy double-sided, black and white printing, enhancing workflow and productivity while cutting costs.





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