2020 is shaping up to be a year of major technology disruption.

Disruption will come in the form of the rapidly maturing Internet of Things (IoT) market; one that promises much in the way of seamless connectivity, process efficiencies and, ultimately, improved business performance.

Similarly, Artificial Intelligence (AI). While still making its way along the hype-cycle and its machine learning cousin will be major talking points with larger customers, whether the machines are rising in the contact centre, the financial world, or on the production line.

On the other hand, the likes of Microsoft’s Azure or Amazon’s Web Services will continue to be catalysts for large scale migrations into the cloud. While data security, ever the focus of large and small businesses, will continue to move up the boardroom agenda.

There’s a lot more going on in 2020. Here at Ingram Micro, our role is to be there for our reseller partners.


IOT - Trend for the iOC



IOT stands for the Internet of Things, a system of interrelated computing devices around the world that are now connected to the internet, connecting and distributing data. Anything can be a part of the IoT, this is due to cheap processors and wireless networks and has given us the ability to transfer data over a network without requiring human interaction.

Modern Workplace - Trend for the iOC


Modern Workplace

The Modern Workplace is evolving. Mobile Working allows you or your team to not be tied to one location. Technology has become so intuitive that anyone can work almost anywhere. It allows you to have constant availability, reduces communing time, productive working, business continuity and improved customer service.

Print in Public Sector - Trend for the iOC


Public Sector

The healthcare sector is paying close attention to the evolution of its technology, evidenced by the NHS being banned from buying fax machines from January and being told by the government to phase out the machines entirely by 31 March 2020. The NHS IT market will be worth £4 billion by 2022, according to Digital Health Intelligence[1], which also discovered that the key elements of central funding, such as the £4.2 billion investment announced in 2016, will focus on cybersecurity and infrastructure.

Maria Jackson - Marketing Director

Featured Director

For me, Cloud is really where I believe the major strides will be made in 2019.

Cloud services have been building momentum in the tech industry over the last couple of years and I don’t see it slowing down.

In 2018 businesses of all sizes spent a considerable amount of time moving to the cloud and this trend is set to continue throughout the next year.

Business will extend their IT operations into the cloud to drive scalability and availability, and to provide a platform for rapid service development, innovation and transformation.

Digital transformation will remain an important business driver this year, and on demand, high-performance computing is central to achieving success.

Of course, customers will need considerable consultancy support from trusted partners – particularly when migrating legacy apps to new cloud platforms.